Exports
The Exports settings page lets you download your complete customer list, MRR per customer per month, and all MRR movement events as CSV files. Use these exports for external analysis, board reporting, auditing, or migrating data to other tools.
Navigate to Settings → Exports to access the export options.
All customers
Downloads a CSV file containing every customer in your account with their current status, revenue, and metadata.
Columns included
| Column | Description |
|---|---|
| ID | Unique customer identifier from your billing source |
| Name | Customer name or company name |
| Primary email address | |
| Created | Date the customer was created |
| Country | Billing country |
| State | Billing state (US customers) |
| Trial started | Date trial began (if applicable) |
| Paid started | Date first payment was made |
| Cancel date | Date subscription was cancelled (if applicable) |
| Status | Current status (Active, Trial, Cancelled, etc.) |
| Currency | The currency the customer pays in |
| Data source | Which billing source this customer comes from |
| Cancel reason | Cancellation reason (if provided) |
| Current MRR (customer currency) | MRR in the customer's original currency |
| Current MRR (reporting currency) | MRR converted to your reporting currency |
| Payments | Total number of payments received |
| Total paid (customer currency) | Total amount paid in original currency |
| Total paid (reporting currency) | Total amount paid converted to reporting currency |
| Custom variables | Any custom metadata fields from your billing source |
Multi-currency handling
If you have customers paying in different currencies, the export includes both the original currency amount and the amount converted to your reporting currency using the latest exchange rates.
MRR per customer per month
Downloads a CSV file containing each customer's historical MRR for every month of their lifetime, in long format — one row per customer per month. Ideal for cohort, expansion/contraction, and retention analysis in Excel or a BI tool.
Columns included
| Column | Description |
|---|---|
| Customer ID | Unique customer identifier from your billing source |
| Customer name | Customer name or company name |
| Customer email | Primary email address |
| Month | The month being reported, in YYYY-MM format |
| MRR (reporting currency) | MRR at the end of that month, in your reporting currency |
Each customer's rows span from the month of their first MRR movement through either their cancellation month or the current month, whichever comes first. MRR for each month is the running total of all movements (new, expansion, contraction, churn, reactivation) up to and including the end of that month, with each movement converted to your reporting currency at its movement date's exchange rate.
This export can be large for accounts with many customers and long histories.
All MRR movements
Downloads a CSV file containing every individual MRR movement event — new business, expansion, contraction, churn, and reactivation.
Columns included
| Column | Description |
|---|---|
| Date | When the movement occurred |
| Customer name | Name of the customer |
| Customer ID | Unique customer identifier |
| Type | Movement type: New, Expansion, Contraction, Churn, or Reactivation |
| Subtype | What caused the movement (quantity change, plan change, etc.) |
| Currency | Original currency of the movement |
| MRR change | The MRR amount that changed |
| Quantity change | Change in subscription quantity (if applicable) |
| Subscription ID | The subscription identifier from your billing source |
| Billing frequency | Monthly, annual, etc. |
| Payment method | Card, ACH, SEPA, etc. |
| Description | Human-readable summary of the change |
| Plan ID | The plan or product identifier |
| Data source | Which billing source this movement comes from |
This export can be large if you have a long history. It may take a moment to complete.
File format
All exports use CSV (Comma-Separated Values) format:
- UTF-8 encoding with BOM for Excel compatibility
- First row contains column headers
- Dates formatted as YYYY-MM-DD
- Amounts in cents (integer values)
- Compatible with Excel, Google Sheets, Numbers, and most data tools
Filename format
Downloaded files are named with your account name and the current date:
customers_[account_name]_[date].csvcustomer_mrr_[account_name]_[date].csvmrr_movements_[account_name]_[date].csv
Use cases
| Use case | Which export |
|---|---|
| Board reporting | Customers + MRR movements |
| Cohort analysis in a spreadsheet | MRR per customer per month |
| Expansion / contraction analysis per customer | MRR per customer per month |
| Customer retention curves | MRR per customer per month |
| Auditing MRR against your billing platform | MRR movements |
| Customer segmentation analysis | Customers |
| Churn pattern identification | MRR movements (filter by Type = Churn) |
| Custom financial reporting | All |
Combining exports
For comprehensive analysis, export the files you need and join them on Customer ID in your spreadsheet or data tool.
Related pages
- Exporting data - Exporting data from individual reports
- Notifications - Scheduled email reports
- REST API - Programmatic data access
