Outstanding AR
The Outstanding AR report tracks your total outstanding accounts receivable — the value of invoices that have failed and not yet been recovered — as a running balance over time, split by how long each invoice has been outstanding.
This report is accessible from the Cashflow tab group under "Outstanding".
Overview
Where the Failed Payments report buckets each invoice in the single period when it first failed, the Outstanding AR report answers a different question: how much money is sitting unpaid right now, and is that balance growing?
It is a stock metric, not a flow. An invoice that first fails in January and isn't recovered until March is counted as outstanding in January, February, and March — every period until it is resolved. An invoice drops out of the balance the moment it is either:
- recovered — a later payment attempt on that invoice succeeds, or
- written off to churn — the customer cancels or churns (the unpaid amount becomes bad debt, not receivable).
A steadily rising total is an early warning that receivables are building up faster than your dunning is clearing them.
Aging bands
The stacked area chart shows the outstanding balance at the end of each period, split into aging bands. Aging is measured from each invoice's first failed payment attempt, not from the invoice issue date or a due date:
| Band | Color | Meaning |
|---|---|---|
| 0–30 days | Green (bottom) | Recently failed — still well within the normal retry window |
| 31–60 days | Yellow | Lingering past the typical recovery window |
| 61–180 days | Orange | Stuck — most dunning has already given up by here |
| 181–365 days | Dark orange | Long overdue |
| 365+ days | Red (top) | Effectively uncollectible |
The total height of the stack is your total outstanding AR. The mix is what matters: a balance that's mostly green is healthy churn — money flowing in and out of collection quickly. A stack that's shifting upward into the orange and red bands means money is getting stuck — old debt that isn't recovering and hasn't yet been written off to churn.
Outstanding snapshot
Below the chart, a summary strip shows your current outstanding balance alongside what it was 30, 60, 180, and 365 days ago, with the percentage change. An increase is shown in red (more money tied up is worse); a decrease in green.
How an invoice is counted
An invoice contributes to the outstanding balance at the end of a given period when all of the following are true as of that period:
- Its first failed payment attempt happened on or before the period end.
- It had not yet been recovered (no successful payment on that invoice on or before the period end).
- The customer had not churned or cancelled on or before the period end.
Amounts are converted to your base currency using the exchange rate for each period, so the timeline is comparable across multi-currency accounts.
A known limitation
Outstanding AR is reconstructed from payment attempts, so it can only see invoices that were automatically charged and failed at least once. Invoices that are sent for manual collection (bank transfer, "send invoice" style billing) and never produce an automatic charge attempt are not visible in this report, even if they're genuinely unpaid.
If manual-collection invoices are a meaningful part of your billing, treat this report as covering your auto-charged receivables specifically. To bring richer invoice-level state into GrowPanel, see the data ingestion API.
Related reports
- Failed Payments — failures bucketed by the period they first occurred, classified as recovered / at risk / churned.
- Recovery Rate — the percentage of failed invoices you eventually recover.
- Cashflow — actual cash received over time.
