Team Management


The Team settings let you invite colleagues to your GrowPanel account and manage their access levels. Collaborate with your team while controlling who can view, edit, or administer your subscription data.


Accessing team settings

Navigate to Account → Team to manage your team members.

Team list page


Team member list

The team page displays all members of your account:

ColumnDescription
NameTeam member's display name
EmailEmail address used to sign in
RoleOwner, Admin, or Read-only
StatusActive or Pending (invitation sent)
ActionsEdit or remove team member

User roles

GrowPanel offers three roles with different permission levels:

Owner

The account owner has complete control:

  • Access all features and reports
  • Manage team members and roles
  • Access billing and subscription settings
  • Transfer ownership to another user
  • Delete the account

There can be multiple account owners.

Admin

Admins have full access to GrowPanel features:

  • Access all features and reports
  • Manage team members: invite, remove, change roles (only with same of lower access level)
  • Configure settings (reporting, data sources, notifications)
  • Manage plan groups and filters
  • Create and manage API keys
  • Access billing and subscription settings

Admins cannot:

  • Transfer ownership
  • Edit Owner users
  • Delete the account

Read-only

Read-only users can view but not modify:

  • View all reports and dashboards
  • View customer lists and details
  • Export data to CSV
  • View settings (but not change them)
  • Change notifications and scheduled reports.

Read-only users cannot:

  • Change any settings (except the ones only affecting the user such as notifications and scheduled reports)
  • Manage team members
  • Create or modify API keys
  • Connect or disconnect data sources

Inviting team members

Step 1: Click Invite

Click the Invite Team Member button on the Team page.

Team invite

Step 2: Enter details

Fill in the invitation form:

FieldDescription
EmailThe email address to send the invitation to
RoleSelect Owner, Admin, or Read-only

You can click Add another if you want to add multiple team members.

Pro tip: If you want to invite a list of email addresses, simply paste in the list, with line breaks between them. You can change the roles after pasting.

Step 3: Send invitation

Click Send invites. The invitee(s) will receive an email with a link to join your account.

Pending invitations

Pending invitations appear in the team list with a "Pending" status:

  • Resend - Send the invitation email again
  • Cancel - Remove the pending invitation

Invitations expire after 7 days. Resend if the invitee hasn't accepted.


Managing team members

Change a member's role

  1. Find the team member in the list
  2. Click the Edit button
  3. Select the new role
  4. Confirm the change

Note: You cannot change the owner's role. To transfer ownership, see below.

Remove a team member

  1. Find the team member in the list
  2. Click the Remove button (trash icon)
  3. Confirm the removal

Removed members immediately lose access. They can be re-invited later if needed.

Transfer ownership

To transfer account ownership:

  1. Navigate to Account → Team
  2. Invite the new owner (select Owner role)
  3. When the new owner has accepted the invite, click the Remove icon on your own user.
  4. Confirm the removal of your user.

Important:

  • This action cannot be undone without the new owner's cooperation

You can have multiple owners in one account. Each owner will have the option to remove the other and delete the account.


Role comparison

CapabilityOwnerAdminRead-only
View reports and dashboardsYesYesYes
Export dataYesYesYes
View customer detailsYesYesYes
Change settingsYesYesNo
Manage data sourcesYesYesNo
Manage plan groupsYesYesNo
Configure notificationsYesYesNo
Invite team membersYesYesNo
Remove team membersYesYesNo
Change member rolesYesYesNo
Create API keysYesYesNo
Access billingYesYesNo
Transfer ownershipYesNoNo
Delete accountYesNoNo

Best practices

Limit admin access

Only give Admin access to people who need to configure GrowPanel. Most team members only need to view reports and can use Read-only access.

Use descriptive roles

  • Executives/leadership - Read-only (view metrics without accidentally changing settings)
  • Operations/finance - Admin (may need to configure reports or exports)
  • Customer success - Read-only (view customer details)
  • Engineering - Admin (may need API keys for integrations)

Audit regularly

Review your team list periodically:

  • Remove members who have left the company
  • Downgrade roles for people who no longer need admin access
  • Check for pending invitations that should be canceled

Single sign-on (SSO)

Team members can sign in using:

  • Email and password
  • Google account
  • Microsoft account

Each team member chooses their preferred sign-in method when accepting the invitation.